About the Client

An urban local body responsible for municipal governance and revenue generation through property taxation. The client aimed to streamline property records and build a central system to improve assessment accuracy, increase collections, and enhance citizen transparency.

The Challenge

The municipality lacked a unified, spatially aware property database. Inconsistent records, outdated maps, and fragmented systems led to under-assessment, disputes, and revenue losses. Officials required a technology-backed solution to capture, analyze, and manage property data in real time.

The Solution

We delivered a GIS-integrated platform designed to digitize property records and integrate taxation workflows for greater operational control and citizen service delivery.

Key components included:

• Property mapping using high-resolution satellite imagery and field surveys
• Spatial linking of properties with ownership, usage, and tax assessment data
• Customized dashboards for municipal users and tax officers
• Integration with existing revenue and billing systems
• Workflow automation for assessment, updates, and issue resolution
• WebGIS access for internal departments and public portals for citizens

The Impact

The system created a comprehensive digital backbone for property and tax management:

• Improved coverage and accuracy of property tax assessments
• Enhanced transparency with citizen-facing self-service options
• Reduced time for issue resolution and ownership verification
• Strengthened revenue collection with spatial intelligence
• Scalable architecture supporting future modules and data layers