About the Client

A regional electricity utility responsible for power distribution.

The Challenge

The client faced challenges with fragmented legacy systems that hindered centralized oversight, automated auditing, and effective consumer engagement. Key issues included:

• Migrating legacy electrical network and consumer datasets to modern platforms
• Absence of centralized asset visualization and data integration
• Lack of integration between GIS, ERP, and SCADA systems
• Disconnected systems for energy auditing, consumer grievance, and meter data management

The Solution

We developed a unified, rule-based GIS platform utilizing the ESRI ArcFM environment. Key components included:

• Migration of legacy data to ESRI ArcFM 10.2.1
• Rule-based electrical distribution data modeling
• Comprehensive field surveys for asset mapping
• Development of a web-based GIS application
• Integration with SAP modules, Energy Audit systems, SCADA, and MDAS
• Dashboards for performance monitoring and network analysis
• Onsite deployment with user training

The Impact

The implementation led to significant improvements:

• Up to 15% reduction in distribution losses
• Increased revenue through improved billing efficiency
• Reduction in theft-prone zones via data-driven planning
• Enhanced customer satisfaction due to faster issue resolution
• Established a foundation for future scalability and integration with emerging grid technologies